FAQ – Plantlovers

I chose to pick-up my order, when can I come to get my order?

October 31, 2024

As soon as your order is available for pick-up you will receive an email notification. In that email we will ask you to make an appointment so we know when to bring your order to the front desk. ...

Do you ship to the UK?

September 20, 2023

Unfortunately, we have temporarily suspended shipping to the UK due to post-Brexit complications with logistics, paperwork, and phytosanitary certificates. We understand this is disappointing for o...

I just bought a Monstera Variegata, how should I take care of it?

February 24, 2023

Don't worry, you can download the do's and don'ts right here.

For the Monstera Variegata, you differentiate between different variegation levels, what do those mean?

February 24, 2023

Each category is a spectrum when it comes to the amount of variegation. Highly variegated: lots of white, for more experienced plantparents, make sure you can provide these plants with plenty of li...

How can I contact you?

February 24, 2023

The best way to contact us, is through email: info@plantlovers.eu If your question is about an existing order, please make sure to mention your order number. We are a small team and aim to answer y...

How can I find out when you restock the plant that I want?

February 24, 2023

Suscribe to the product notification list by clicking on the "Email me when available" button. This will trigger an automated email when the product is back in stock.

Do you ship outside of the EU?

February 24, 2023

No, at the moment we only ship to selected countries within the EU (and UK).

Do you have a refund/return policy?

February 24, 2023

Yes we do, you can find it right here